Account Executive, Growth
This role can be performed remotely anywhere within Australia.
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing customer experience. FullStory can uniquely bridge that gap.) Second, our product is super lovable, which makes FullStory just plain fun to sell. And third, the big names are calling us and the product is ready. Bring it on.
We’re looking for a Growth Account Executive to join our APAC Sales team. Our Account Executives are dedicated to driving FullStory’s growth by adding new, delighted customers in the SMB space (0-$40 million in annual recurring revenue), as well as growing relationships within our existing customer base. The pace of FullStory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and brings a great sense of humor to a team that likes to work hard and have fun while doing it.
This role reports to the Manager for APAC Sales, Growth.
Own an SMB territory where you are responsible for business development, client engagement, and full sales lifecycle.
Actively prospect new business opportunities and up-sell current customers.
Document and track all potential and existing client interactions and lead follow-through using Salesforce.
Lead sales presentations and product demonstrations with prospects and drive deals to close.
We’re looking for someone who:
Has 3+ years of experience in software or other complex sales, with at least two of those in full-sales cycle closing roles.
Closes 3+ deals a month and moves pipeline with urgency.
Has experience demoing a product and/or leading customer-facing sales presentations.
Work cross-functionally with Sales Engineers, Product, and Customer Experience teams to provide in-depth technical demos and sell as team.
It would be amazing if:
You’re a hunter at heart and you’re not afraid taking the initiative to build your pipeline.
You live to collaborate and influence in a “win as a team” environment.
You’re a customer experience enthusiast and harbor a deep and profound empathy for your customers.
You get excited about positive change. We’re building the plane while we’re flying it and that’s invigorating to you.
Australia; Sydney, Australia
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact email@example.com. Requests for accommodations will be treated confidentially.