The smartest, fastest, easiest CX platform around.
Every click, keypress, page transition and more - automatically indexed and instantly accessible to any team with a stake in your customer’s online experience.
FullStory’s pixel-perfect session playback isn’t video: it’s a fully-inspectable recreation of your site, including the DOM, JS console, and assets.
Move fluidly between big picture analytics and the individuals who comprise it thanks to Searchies (our search-sensitive charts and graphs) and Page Insights (our smart reports based on the state of the page).
Higher retention rates
"If a customer has signaled their intent to churn, we can go in and see if it's user error or a bug. If it's user error, we can communicate what behavior they can change and bring them back."James Domain-Pipe, Kayako
Better product launches
"I can say with 100% confidence that FullStory helped us launch a better product."Michael Curtis, LegalNature
"Before FullStory, we spent so much time on guesswork every time we had to figure out and try to reproduce an issue."JJ Fliegelman, WayUp
Shorter time to resolution
"When a customer reports an issue, trying to sleuth out what’s causing the issue is a distraction from giving great customer service. FullStory eliminates that distraction."Jerry Hoopfer, Moosejaw