Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Put a face to the problem: personalized video customer support
What if you could scale the personalized help from customer support? Wistia's CEO shares how to use video to take support solutions from one to many.

Put a face to the problem: personalized video customer support
What if you could scale the personalized help from customer support? Wistia's CEO shares how to use video to take support solutions from one to many.

How to use session replay for conversion rate optimization
A guide on how to research and analyze user sessions in FullStory for smarter conversion rate optimization (CRO).

How to use session replay for conversion rate optimization
A guide on how to research and analyze user sessions in FullStory for smarter conversion rate optimization (CRO).

How FullStory Drives Conversions for Car Insurance Company
Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.

How FullStory Drives Conversions for Car Insurance Company
Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.

9 amazing customer service stories to inspire you
One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.

9 amazing customer service stories to inspire you
One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.

The hidden costs of choosing the wrong analytics tool
Free web analytics tools don't exist. Price, implementation, performance impact, data quality, more are all hidden costs you can't ignore.