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Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Customer Story

Hudson’s Bay Company innovates its digital shopping experience with FullStory

With FullStory's DXI platform, product owners can now diagnose and prioritize issues based on real-time shopper interactions.

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FullStory Culture Blog

When working the support queue, less is more

For support pros, having purposeful time away from the queue can lead to higher efficiency and lessen instances of empathy fatigue.

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FullStory Engineering Blog

Benchmarking Next-gen N2D-Milan instances on Google Cloud Platform

We benchmarked AMD EPYC™ Milan based instances in GCP using an open source framework we built called Solr Bench. The results were exciting!

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Guide

Recipe for success: Proven strategies for DXI-readiness

Proven strategies for DXI-readiness

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FullStory x Forrester. Webinar: Improve & Streamline Data Insights with DXI & Analytics Tools. Speakers: Kristen Newbold-Knipp, CMO, FullStory & Sam Somashekar, Principal Analyst, Forrester. Time. March 16, 10:30-11:15 AM ET.
Video

Webinar: 3 reasons why 2022 is the year to streamline your DX data insights

Why global digital experience leaders are improving and streamlining data insights.

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Blog Post

4 ways to improve your holiday shopping experience, according to consumers

Consumer survey data reveals how online retailers can meet their shoppers’ expectations and increase conversions this holiday season.

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Customer Story

TrueCar doubles down on customer-centricity, boosting engagement and increasing conversions with FullStory

Using FullStory to gather experience data, the TrueCar team was able to validate functionality and make a case for improvement.

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FullStory Engineering Blog

How to persuade a software engineering team to write 26 blog articles in 12 months

How did we grow our engineering blog from 5 articles per year to 26? Patrick Brandt shares the story in our new blog post. Meta, huh?

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Guide

3 actionable ways to turn journey maps into digital intelligence

In this guide, find out how COVID changed holiday ecommerce and learn what retailers can do to adapt.

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