Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
App frameworks: A story of transparency and time travel
How we created a "time machine" using Github to collect transparent metrics about our code.
Elevate your digital customer support experience with the Modern Support Stack
Best-in-class solutions across eight technology categories make up the Modern Customer Support Stack.
What drives rage clicks? How users signal struggle, frustration online
Rage Clicks happen when users repeatedly click or tap because they're confused, frustrated, or struggling. Learn common Rage Click examples here.
PandaDoc improves their product, boosts NPS, and debugs fast with FullStory
Sales document management service PandaDoc uses FullStory to find product improvements, boost NPS scores, and solve software bugs fast.
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.
Wherefore art thou, usability testing?
User testers for hire lack the intrinsic motivations of real, actual users. What if there was a better way?
Lessons from Google: How code reviews build company culture
What are code reviews, and why are they important to FullStory's culture? Learn how this tradition benefits employees and customers alike.
How Wistia’s growth team uses FullStory to run experiments
How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.
Can you strike a balance between customer advocacy and product management?
Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.