Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Blog Post

App frameworks: A story of transparency and time travel

How we created a "time machine" using Github to collect transparent metrics about our code.

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Blog Post

Elevate your digital customer support experience with the Modern Support Stack

Best-in-class solutions across eight technology categories make up the Modern Customer Support Stack.

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Blog Post

What drives rage clicks? How users signal struggle, frustration online

Rage Clicks happen when users repeatedly click or tap because they're confused, frustrated, or struggling. Learn common Rage Click examples here.

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Blog Post

PandaDoc improves their product, boosts NPS, and debugs fast with FullStory

Sales document management service PandaDoc uses FullStory to find product improvements, boost NPS scores, and solve software bugs fast.

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Blog Post

Why you should optimize customer support for queue-based performance

Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.

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Blog Post

Wherefore art thou, usability testing?

User testers for hire lack the intrinsic motivations of real, actual users. What if there was a better way?

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Blog Post

Lessons from Google: How code reviews build company culture

What are code reviews, and why are they important to FullStory's culture? Learn how this tradition benefits employees and customers alike.

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Blog Post

How Wistia’s growth team uses FullStory to run experiments

How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.

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Blog Post

Can you strike a balance between customer advocacy and product management?

Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.

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