Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
3 ways FullStory is indispensable in improving travel booking
Read how TST uses FullStory in their production process to help capture and understand when things go wrong.
Best practices for enhancing digital experience with analytics | Qualtrics
Learn best practices for using digital analytics to design exceptional customer experiences in this guide.
Striking a balance between product management and customer advocacy
Advocating for your customers' needs has its limits. How can Digital Experience Intelligence help product teams triage needs? Read more to find out.
Why word-of-mouth matters more than ever to customer experience
FullStory helps you visualize customer interactions so you can understand and improve customer experience, one glowing review at a time.
How to use empathy to create stronger customer journey maps
What is a customer journey map, how does it relate to product and marketing teams, and where can empathy help? Let's find out.
Why teams need both DXI and Google Analytics
Why would a team would need DXI when they already have a fully-baked Google Analytics implementation? Read on to find out.
How to improve digital customer experience with NPS surveys
Many product teams lean on Net Promoter Score (NPS) surveys for feedback. Learn how Digital Experience Intelligence can add context to these surveys.
The digital experience intelligence features you need for complete DX data
Keep these pointers in mind as you evaluate digital experience intelligence solutions for your organization.