Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
3 ways to get closer to your customers with FullStory + Survicate
Explore our native, code-free (and free of charge) integration with the versatile customer feedback tool, Survicate.
Thomas makes moves mid-crisis to connect critical industrial suppliers to buyers using FullStory + Optimizely
How this marketplace for industrial buyers and suppliers adjusted their digital experience quickly to meet needs during the COVID crisis.
Clay Christensen's Jobs to Be Done framework: How to build better products
What is the Jobs to Be Done framework? Learn how Clayton Christensen's JTBD theory helps develop better products.
The qualitative + quantitative digital experience flywheel
Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.
Treat UX problems like the bugs they are
Whether you run a SaaS app or manage a critical part of an ecommerce site, you can follow these 6 steps to solve UX bugs.
See the light in your data: Introducing Conversions by FullStory
Introducing Conversions by FullStory: Meet the new way to turn digital experience data into digital intelligence.
How many sessions do I actually need to watch?
How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.