Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
3 ways FullStory is indispensable in improving travel booking
Read how TST uses FullStory in their production process to help capture and understand when things go wrong.
3 digital experience fallacies and how DXI-ready companies break them down
Learn three fallacies—and data-driven antidotes—to transform poorly performing sites into an experience that customers will love.
How DXI-ready teams connect the dots between metrics and revenue
Learn how enterprise organizations can connect the dots between metrics and revenue using Digital Experience Intelligence.
Best practices for enhancing digital experience with analytics | Qualtrics
Learn best practices for using digital analytics to design exceptional customer experiences in this guide.
Striking a balance between product management and customer advocacy
Advocating for your customers' needs has its limits. How can Digital Experience Intelligence help product teams triage needs? Read more to find out.
Why word-of-mouth matters more than ever to customer experience
FullStory helps you visualize customer interactions so you can understand and improve customer experience, one glowing review at a time.
Why teams need both DXI and Google Analytics
Why would a team would need DXI when they already have a fully-baked Google Analytics implementation? Read on to find out.
How to improve digital customer experience with NPS surveys
Many product teams lean on Net Promoter Score (NPS) surveys for feedback. Learn how Digital Experience Intelligence can add context to these surveys.