Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory
In this post, experts from FullStory, Productboard, and Intercom share a three-pronged approach to help you drive retention and reduce churn.
New survey reveals consumers are loyal to experiences, not brands (and debunks 4 other common CX myths)
A new global consumer survey reveals startling truths about consumers’ expectations and frustrations when transacting online.
How DailyPay uses FullStory’s intelligence, integrations, and insights for better CX
Find out how 9 DailyPay teams are using DXI to transform their customer insights and feedback loops.
Project vs. product thinking: Why you need both to succeed
Learn the differences between these two types of thinking and how product teams can leverage them to create better user experiences.
3 ways to transform insights into better user experiences
For metrics you want to investigate, FullStory harnesses complete DX data to surface insights without requiring you to build a performance dashboard.
How Data Layer Capture gives you the best of both (data) worlds
DLC combines autocaptured interaction events with custom events in your existing data layer to form a seamless picture of your digital experience.
How product analytics plays a part in each phase of DX maturity
Find out how product analytics and Digital Experience Intelligence change from one phase of DX maturity to the next.
The Experience Quality Index: 3 elements of a memorable user experience
The Experience Quality Index outlines the three must-haves for an exceptional digital experience: Value, Ease of Use, and Delight.
5 career superpowers unlocked with FullStory Product Certification
Here are the top five ways being a DXI expert enhances your career and makes you a superhero at work.