Resources

Tips, tutorials, guides, and product insights from Fullstory experts

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Blog Post

Zenstores puts Fullstory to work for support, engagement, and conversion optimization

Using Fullstory for support, app usage, and marketing funnels   from Zenstores.

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Blog Post

How thredUP increases engineer productivity through session capture and error tracking

ThredUP, a growing online thrift store, uses a combination of Rollbar and Fullstory to solve A/B Testing mysteries, and do UI/UX research.

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Blog Post

How to convince your product manager that a bug needs fixing

Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact  and data.

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An upward arrow
Blog Post

Fullstory boosts support team efficiency 57%

By adopting Fullstory, a growing finance company significantly boosts support team efficiency and uses data to make product roadmap decisions.

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Blog Post

Expert tip: How to proactively find and fix errors

With Fullstory, you can see exactly what your customers see. Here's how to set up error message cataloging and improve your customer experience.

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Blog Post

Capture bugs like fireflies in a jar with Fullstory for JIRA

With the Fullstory + JIRA integration, each time you receive a ticket through support or any other channel, Fullstory will fill you in on the details.

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Blog Post

Co-browse with customers in real-time with Fullstory go live

When you’re watching the session of someone who’s currently active in your app, Fullstory will now give you the option to watch in real time.

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Blog Post

With Segment install Fullstory with the flip of a switch

The Fullstory + Segment integration makes it easier than ever to learn about your users and improve their experience.

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Blog Post

Save time and delight customers by offering resources for self-support

Self-service help reduces the time needed for support and allows us to provide human, personable service through the way we write our help articles.

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