Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
How to use session replay for conversion rate optimization
A guide on how to research and analyze user sessions in FullStory for smarter conversion rate optimization (CRO).
To improve UX, you have to speak the customer’s language
FullStory helped SpanishDict improve the user experience (UX) by revealing how users actually interacted with the product on mobile.
Customer frustration explained: see your top rage and dead clicks
Know at a glance the top places customers get frustrated on your web site or app with FullStory’s Top Rage clicks and Dead clicks.
How we helped AWeber tap Into the mind of the mobile user
See how FullStory provides quantitative and qualitative data to improve your conversion metrics.
6 custom segments for SaaS-y FullStorians
Segment your FullStory user sessions with search to drive marketing, sales, feature engagement, fixing errors, and more.
Building a customer support culture for management and growth
In a survey we strove to understand what skills support professionals want to learn and how they hope to help their careers.
FullStory boosts support team efficiency 57%
By adopting FullStory, a growing finance company significantly boosts support team efficiency and uses data to make product roadmap decisions.
Expert tip: How to proactively find and fix errors
With FullStory, you can see exactly what your customers see. Here's how to set up error message cataloging and improve your customer experience.
Capture bugs like fireflies in a jar with FullStory for JIRA
With the FullStory + JIRA integration, each time you receive a ticket through support or any other channel, FullStory will fill you in on the details.