Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Your users' desire paths pave the way to better digital experiences
Desire paths are more than shortcuts. They're opportunities created by users to improve products, design, and UX.
Zenstores puts FullStory to work for support, engagement, and conversion optimization
Using FullStory for support, app usage, and marketing funnels from Zenstores.
How thredUP increases engineer productivity through session capture and error tracking
ThredUP, a growing online thrift store, uses a combination of Rollbar and FullStory to solve A/B Testing mysteries, and do UI/UX research.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.
FullStory boosts support team efficiency 57%
By adopting FullStory, a growing finance company significantly boosts support team efficiency and uses data to make product roadmap decisions.
Expert tip: How to proactively find and fix errors
With FullStory, you can see exactly what your customers see. Here's how to set up error message cataloging and improve your customer experience.
Capture bugs like fireflies in a jar with FullStory for JIRA
With the FullStory + JIRA integration, each time you receive a ticket through support or any other channel, FullStory will fill you in on the details.
Co-browse with customers in real-time with FullStory go live
When you’re watching the session of someone who’s currently active in your app, FullStory will now give you the option to watch in real time.
Letting design into the heart of engineering
We're constantly evolving ways for engineers and designers to work together toward a more perfect customer experience.