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Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Blog Post

3 ways FullStory is indispensable in improving travel booking

Read how TST uses FullStory in their production process to help capture and understand when things go wrong.

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Blog Post

Can you strike a balance between customer advocacy and product management?

Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.

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Blog Post

Building a customer support culture for management and growth

In a survey we strove to understand what skills support professionals want to learn and how they hope to help their careers.

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Blog Post

Your users' desire paths pave the way to better digital experiences

Desire paths are more than shortcuts. They're opportunities created by users to improve products, design, and UX.

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Blog Post

Zenstores puts FullStory to work for support, engagement, and conversion optimization

Using FullStory for support, app usage, and marketing funnels   from Zenstores.

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Blog Post

How thredUP increases engineer productivity through session capture and error tracking

ThredUP, a growing online thrift store, uses a combination of Rollbar and FullStory to solve A/B Testing mysteries, and do UI/UX research.

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Blog Post

How to convince your product manager that a bug needs fixing

Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact  and data.

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Blog Post

FullStory boosts support team efficiency 57%

By adopting FullStory, a growing finance company significantly boosts support team efficiency and uses data to make product roadmap decisions.

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Blog Post

Expert tip: How to proactively find and fix errors

With FullStory, you can see exactly what your customers see. Here's how to set up error message cataloging and improve your customer experience.

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