Resources

Tips, tutorials, guides, and product insights from Fullstory experts

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Blog Post

The 7 causes of bad user experiences

What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX.

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Blog Post

Search and segment Fullstory sessions—Replay what matters most

Search and segment session recordings based on users, interactions, or events in Fullstory to filter your analysis to the results that matter most.

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Blog Post

Fullstory Helps Education Company Save Over 500 Hours of QA Work

Bug reproduction is time-consuming, and expensive. GenM is using Fullstory session replay to reproduce bugs and fix them fast, saving time and money.

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How to use session replay for conversion rate optimization

A guide on how to research and analyze user sessions in Fullstory for smarter conversion rate optimization (CRO).

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Blog Post

9 amazing customer service stories to inspire you

One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.

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The hidden costs of choosing the wrong analytics tool

Free web analytics tools don't exist. Price, implementation, performance impact, data quality, more are all hidden costs you can't ignore.

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To improve UX, you have to speak the customer’s language

Fullstory helped SpanishDict improve the user experience (UX) by revealing how users actually interacted with the product on mobile.

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Blog Post

Customer frustration explained: see your top rage and dead clicks

Know at a glance the top places customers get frustrated on your web site or app with Fullstory’s Top Rage clicks and Dead clicks.

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Blog Post

How Fullstory helps TravelPerk give first-class customer service

Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.

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Blog Post

User retention metrics 101: The most important metrics to use

There are many ways execute of a user retention strategy, but it won't mean much unless you know which metrics to track.

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Blog Post

14 great digital analytics tools on the market today

Review the top analytics tools on the market today and learn how they can be beneficial to your business.

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Blog Post

The 15 top UI design tools to create great designs

We’ve compiled all the best UI design tools so you can create better designs. Learn the different types, why you need UI design tools, and how to choose the right one.

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