Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Search and segment FullStory sessions—Replay what matters most

Search and segment session recordings based on users, interactions, or events in FullStory to filter your analysis to the results that matter most.

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Blog Post

FullStory Helps Education Company Save Over 500 Hours of QA Work

Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money.

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Put a face to the problem: personalized video customer support

What if you could scale the personalized help from customer support? Wistia's CEO shares how to use video to take support solutions from one to many.

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How FullStory Drives Conversions for Car Insurance Company

Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.

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9 amazing customer service stories to inspire you

One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.

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The hidden costs of choosing the wrong analytics tool

Free web analytics tools don't exist. Price, implementation, performance impact, data quality, more are all hidden costs you can't ignore.

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How FullStory helps TravelPerk give first-class customer service

Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.

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Marketing with the Jobs to Be Done framework

The Jobs to Be Done framework can drive your marketing strategy by helping you align your product messaging with your customer's needs.

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How Wistia’s growth team uses FullStory to run experiments

How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.

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