Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Lessons from Google: How code reviews build company culture
What are code reviews, and why are they important to FullStory's culture? Learn how this tradition benefits employees and customers alike.

Shopify improves their help center with Session Replay
Help centers are scary—users need answers that solve their problems quickly. Shopify improves the user experience by using FullStory and Optimizely.

SaaS head of product says FullStory brings "blisteringly fast time to value"
Understanding the user experience is hard. Here's how Tray uses FullStory session replay to understand confusing UX and improve their product.
Search and segment FullStory sessions—Replay what matters most
Search and segment session recordings based on users, interactions, or events in FullStory to filter your analysis to the results that matter most.

FullStory Helps Education Company Save Over 500 Hours of QA Work
Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money.

Put a face to the problem: personalized video customer support
What if you could scale the personalized help from customer support? Wistia's CEO shares how to use video to take support solutions from one to many.

How to use session replay for conversion rate optimization
A guide on how to research and analyze user sessions in FullStory for smarter conversion rate optimization (CRO).

How FullStory Drives Conversions for Car Insurance Company
Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.

9 amazing customer service stories to inspire you
One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.

User retention metrics 101: The most important metrics to use
There are many ways execute of a user retention strategy, but it won't mean much unless you know which metrics to track.

The 15 top UI design tools to create great designs
We’ve compiled all the best UI design tools so you can create better designs. Learn the different types, why you need UI design tools, and how to choose the right one.