Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

FullStory now supports Shadow DOM
Does FullStory work with the Shadow DOM? Yes, we do! Here's how we've upped our session replay game yet again and what it means for you.

The Good and Bad of Product Friction
Learn how to identify product friction, solve for different types, and why it's not always a bad thing.

The Good and Bad of Product Friction
Learn how to identify product friction, solve for different types, and why it's not always a bad thing.

How teams can develop product metrics and KPIs
Learn about "North Star Metrics," the best tools to gather and understand product metrics, and how to better serve customers with data analysis.

How teams can develop product metrics and KPIs
Learn about "North Star Metrics," the best tools to gather and understand product metrics, and how to better serve customers with data analysis.
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.

The map is not the territory for digital product experiences
What do maps have to do with digital product analytics? With growing products and complex metrics to monitor, it's easy to lose sight.

The map is not the territory for digital product experiences
What do maps have to do with digital product analytics? With growing products and complex metrics to monitor, it's easy to lose sight.

14 great digital analytics tools on the market today
Review the top analytics tools on the market today and learn how they can be beneficial to your business.

14 great digital analytics tools on the market today
Review the top analytics tools on the market today and learn how they can be beneficial to your business.

The 15 top UI design tools to create great designs
We’ve compiled all the best UI design tools so you can create better designs. Learn the different types, why you need UI design tools, and how to choose the right one.

The 15 top UI design tools to create great designs
We’ve compiled all the best UI design tools so you can create better designs. Learn the different types, why you need UI design tools, and how to choose the right one.

User retention metrics 101: The most important metrics to use
There are many ways execute of a user retention strategy, but it won't mean much unless you know which metrics to track.

User retention metrics 101: The most important metrics to use
There are many ways execute of a user retention strategy, but it won't mean much unless you know which metrics to track.