Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Empathy, clarity, bionics: the FullStory watchwords
Empathy, Clarity, and Bionics—we call on these watchwords to shape our culture at FullStory and guide how we work and interact with others.
When working the support queue, less is more
For support pros, having purposeful time away from the queue can lead to higher efficiency and lessen instances of empathy fatigue.