Resources

Tips, tutorials, guides, and product insights from Fullstory experts

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Blog Post

Customer journey tools: Top rated and best available

Journey mapping tools help marketers identify pain points, tailor interfaces, and cultivate efficient, enjoyable experiences for customers.

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Blog Post

4 ways Australia’s Endeavour Group enhances customer happiness with Fullstory

Endeavour Group and Fullstory talk about improving the customer journey, the importance of mobile-first, and more.

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Image of guide cover and content page. Purple to blue gradient on cover with text Quiet Critics, Uncovering the hidden customers costing your brand a fortune.
Guide

Quiet Critics: Uncovering the hidden customers costing your brand a fortune

A guide to understanding the frustrated customers who don't leave feedback—and aren’t likely to return.

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A dashboard in the FullStory app
Blog Post

14 great digital analytics tools on the market today

Review the top analytics tools on the market today and learn how they can be beneficial to your business.

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A dashboard in the FullStory app showing page activity over time
Deep Dive

What are website analytics? A complete starter’s guide

If you own a website, then you should be tracking your website’s statistics. Here, we define website analytics, explain what they mean, and share tools and resources to help you track them.

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Cards from the FullStory platform showing Top UTM mediums, browser breakdowns, and device breakdowns
Deep Dive

Customer segmentation: analysis, methods & examples

Customer segmentation analysis breaks up your customer base into smaller groups for better targeting. Find out why it's important and how you can use it to your advantage.

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A conversion funnel in the FullStory app showing a 12% purchase rate
Deep Dive

What is marketing analytics? Tips, tricks, and getting started

Marketing analytics is a way of using data to benefit your marketing communications. It’s about looking at the data behind your marketing to figure out what your customers want. That way you'll know what's working and what isn’t.

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Blog Post

10 conversion rate optimization best practices to better your bottom line

We break down some of the conversion rate optimization best practices that will help you scale.

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A dashboard in FullStory showing high dead clicks
Blog Post

What is a good bounce rate? And what’s a bad one?

A high bounce rate is a sign that your website is ineffective. Learn about what a good bounce rate is, and how to make your website more engaging.

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