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Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Customer Story

Hudson’s Bay Company innovates its digital shopping experience with FullStory

With FullStory's DXI platform, product owners can now diagnose and prioritize issues based on real-time shopper interactions.

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Customer Story

LuckyVitamin leverages FullStory to break down data silos and reduce time to resolution by 20%

FullStory offers the LuckyVitamin team much-needed qualitative context to bugs and digital experience errors via Session Replay capabilities.

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A customer support representative smiling
Customer Story

Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory

With FullStory, Shoppers' support team can diagnose errors by viewing instant session recreations—and share sessions directly with dev teams.

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Customer Story

TrueCar doubles down on customer-centricity, boosting engagement and increasing conversions with FullStory

Using FullStory to gather experience data, the TrueCar team was able to validate functionality and make a case for improvement.

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Customer Story

Jumbo Interactive saves tens 
of thousands of dollars by identifying critical bug fixes using FullStory

See how Jumbo Interactive identifies and resolves revenue-impacting bugs with Digital Experience Intelligence.

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Blog Post

6 global spending trends to watch in 2023

A global consumer survey reveals the industries that will be hit hardest by reduced consumer spending in the face of economic uncertainty.

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A conversion funnel
Blog Post

A step-by-step guide to conversion funnel optimization

Learn how to optimize your conversion funnel. This infographic gives you actionable tips, so you can make your next product launch better.

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Blog Post

How Endeavour Group uses FullStory to amplify the omnichannel customer experience

A Q&A with CX Product Manager at Australia’s Endeavour Group on using FullStory to map the omnichannel customer experience.

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Blog Post

Heatmaps for the holidays: 3 ways to use heatmaps to prep for the busiest season of online shopping

We’ve made some recent upgrades to heatmaps in FullStory to keep your sleigh running on schedule.

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