Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Filter by Role
Finance & Insurance
Filter by Type
Blog Post

How DailyPay uses FullStory’s intelligence, integrations, and insights for better CX

Find out how 9 DailyPay teams are using DXI to transform their customer insights and feedback loops.

Read the post
Form abandonment symbol
Blog Post

Form abandonment: How to avoid it and increase your conversion rates

Most websites or apps see high rates of form abandonment. Here's how to identify where and why users are dropping off—and how to fix the problem.

Read the post
An icon indicating a dead click.
Blog Post

What is a dead click? How to find and fix dead clicks for better UX

Dead clicks or dead links occur when a web page or email address cannot be found. Learn more about dead clicks and how they can impact your business.

Read the post
An angry face from a rage click
Blog Post

What are rage clicks? How to identify and address them

Find out what rage clicks are and why these frustration signals can be an insightful tool to better your customer experience.

Read the post
Blog Post

3 benefits of onboarding journey maps (and a 5-step approach to build one)

Here’s everything you need to know about using customer journey maps to create a new user experience that drives loyalty and retention.

Read the post
A magnifying glass zooming in on data.
Blog Post

Why is product analytics so important?

We dive into why product analytics is important to customer experience and how you can become better data-informed.

Read the post
A completed customer journey map
Blog Post

How to create a customer journey map

Map out how your customers navigate your website or app—and determine where you need to improve.

Read the post
Video

The power of data-driven experimentation with FullStory, Optimizely, and LexisNexis

How industry leaders are fine-tuning their efforts across digital touchpoints, including mobile apps.

Watch the video
A dashboard in the FullStory app showing session replay metrics and rage clicks
Deep Dive

The definitive guide to session replay

Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?

Start learning

Stay up to date with FullStory by signing up for our newsletter.