Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Filter by Role
Finance & Insurance
Filter by Type
Blog Post

Build a case for DXI at your finserv organization with these 5 stats

Uncover five digital experience findings from leaders at finserv companies from our survey, and how DXI is changing the game.

Read the post
Blog Post

What is pinch-to-zoom? And why does it matter?

Learn about the pinch-to-zoom interaction, why it matters, and how to resolve the user frustration associated with it.

Read the post
An icon indicating a dead click.
Blog Post

What is a dead click? How to find and fix dead clicks for better UX

Dead clicks or dead links occur when a web page or email address cannot be found. Learn more about dead clicks and how they can impact your business.

Read the post
An angry face from a rage click
Blog Post

What are rage clicks? How to identify and address them

Find out what rage clicks are and why these frustration signals can be an insightful tool to better your customer experience.

Read the post
FullStory x Forrester. Webinar: Improve & Streamline Data Insights with DXI & Analytics Tools. Speakers: Kristen Newbold-Knipp, CMO, FullStory & Sam Somashekar, Principal Analyst, Forrester. Time. March 16, 10:30-11:15 AM ET.
Video

Webinar: 3 reasons why 2022 is the year to streamline your DX data insights

Why global digital experience leaders are improving and streamlining data insights.

Watch the video
A FullStory dashboard showing decreased conversion rates because of poor UI design.
Deep Dive

What is UI design? And how can you use it to create a perfect experience?

User interface design is a critical component in website and app optimization, conversion, and user happiness.

Start learning
Blog Post

3 benefits of onboarding journey maps (and a 5-step approach to build one)

Here’s everything you need to know about using customer journey maps to create a new user experience that drives loyalty and retention.

Read the post
Guide

3 actionable ways to turn journey maps into digital intelligence

In this guide, find out how COVID changed holiday ecommerce and learn what retailers can do to adapt.

Get the guide
A magnifying glass zooming in on data.
Blog Post

Why is product analytics so important?

We dive into why product analytics is important to customer experience and how you can become better data-informed.

Read the post

Stay up to date with FullStory by signing up for our newsletter.