Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Quiet Critics: Uncovering the hidden customers costing your brand a fortune
A guide to understanding the frustrated customers who don't leave feedback—and aren’t likely to return.
Consumer survey: 4 takeaways for German businesses
German consumers reveal what frustrates them when transacting online and how businesses can improve their DX to meet shopper expectations.
What are website analytics? A complete starter’s guide
If you own a website, then you should be tracking your website’s statistics. Here, we define website analytics, explain what they mean, and share tools and resources to help you track them.
14 great digital analytics tools on the market today
Review the top analytics tools on the market today and learn how they can be beneficial to your business.
What is marketing analytics? Tips, tricks, and getting started
Marketing analytics is a way of using data to benefit your marketing communications. It’s about looking at the data behind your marketing to figure out what your customers want. That way you'll know what's working and what isn’t.
What is customer segmentation? And how can I use it to my advantage?
Customer segmentation is breaking up your customer base into smaller groups for better targeting. Find out why it is important and how you should use it to your advantage here.
10 conversion rate optimization best practices to better your bottom line
We break down some of the conversion rate optimization best practices that will help you scale.
What is a good bounce rate? And what’s a bad one?
A high bounce rate is a sign that your website is ineffective. Learn about what a good bounce rate is, and how to make your website more engaging.
What is bounce rate? And how do you improve yours?
Bounce rate is one of the most basic—and misunderstood—metrics in web analytics. Here are answers to the most common bounce rate questions.