Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Blog Post

4 ways DXI helps globally dispersed teams

No matter where your users are—or where your team is—Digital Experience Intelligence tools can pinpoint user friction. Here’s how.

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Lightbulb illuminating
Blog Post

How to use empathy to create stronger customer journey maps

What is a customer journey map, how does it relate to product and marketing teams, and where can empathy help? Let's find out.

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Blog Post

How restaurants can improve web order forms

Restaurants user experiences often hinge on web order forms. Learn how to optimize restaurant and QSR user experience and reduce form abandonment.

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Blog Post

3 digital experience steps for quick service restaurant brands to drive app usage and digital sales

A three-step approach to advance your QSR digital experience and drive app adoption.

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Blog Post

Investing in your digital experience matters: 3 takeaways from our consumer survey

We surveyed 1,500 consumers in North America to find out what digital issues they find most frustrating and what they do when they encounter issues.

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An example of a website heatmap.
Deep Dive

What is a heatmap? How to create and analyze them

Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.

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Deep Dive

The definitive guide to session replay

Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?

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FullStory Engineering Blog

A journey into FullStory solutions engineering

Solutions Engineers are a hybrid role at FullStory. Sabrina Li shares her experience as a Solutions Engineer and the work that the SolEng team does.

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Blog Post

Connect to Google Kubernetes with GCP credentials and pure Golang

A walk through of the Go code we used to allow GKE-hosted services to connect with external clusters using Google Service Account permissions.

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