Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Shopify improves their help center with Session Replay
Help centers are scary—users need answers that solve their problems quickly. Shopify improves the user experience by using FullStory and Optimizely.
Watch | Measuring your mobile experience
Are your mobile analytics giving you the full story about your customer’s app experience?
Watch | 5 habits of successful product-led companies
Tips from leaders at FullStory and Pendo
How many sessions do I actually need to watch?
How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.
The guide to understanding user frustration online
Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.
How Wistia’s growth team uses FullStory to run experiments
How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.
Can you strike a balance between customer advocacy and product management?
Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.
What is a heatmap? How to create and analyze them
Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.