Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

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Blog Post

70 stats to build a business case for better digital experience

How do you get buy-in for the changes you need to enact to deliver better digital experience? Start by linking DX to business impact.

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Blog Post

The 4 potential problems with heatmap tools

Heatmaps visualize aggregate user behaviors (clicks, mouse movements) on a website/app using color. Learn how heat map tools work—and how they don't.

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Blog Post

3 ways to get closer to your customers with FullStory + Survicate

Explore our native, code-free (and free of charge) integration with the versatile customer feedback tool, Survicate.

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Blog Post

Clay Christensen's Jobs to Be Done framework: How to build better products

What is the Jobs to Be Done framework? Learn how Clayton Christensen's JTBD theory helps develop better products.

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Blog Post

The qualitative + quantitative digital experience flywheel

Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.

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Blog Post

Treat UX problems like the bugs they are

Whether you run a SaaS app or manage a critical part of an ecommerce site, you can follow these 6 steps to solve UX bugs.

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Blog Post

See the light in your data: Introducing Conversions by FullStory

Introducing Conversions by FullStory: Meet the new way to turn digital experience data into digital intelligence.

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Blog Post

How many sessions do I actually need to watch?

How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.

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Guide

The guide to understanding user frustration online

Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.

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