Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
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Blog Post
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
Blog Post
3 ways FullStory is indispensable in improving travel booking
Read how TST uses FullStory in their production process to help capture and understand when things go wrong.
Deep Dive
What is a heatmap? How to create and analyze them
Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.
Deep Dive
The definitive guide to session replay
Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?
Deep Dive
What is qualitative data? How to understand, collect, and analyze it
A comprehensive guide to qualitative data, how it differs from quantitative data, and why it's a valuable tool for solving problems.