Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Clay Christensen's Jobs to Be Done framework: How to build better products
What is the Jobs to Be Done framework? Learn how Clayton Christensen's JTBD theory helps develop better products.
The qualitative + quantitative digital experience flywheel
Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.
Treat UX problems like the bugs they are
Whether you run a SaaS app or manage a critical part of an ecommerce site, you can follow these 6 steps to solve UX bugs.
See the light in your data: Introducing Conversions by FullStory
Introducing Conversions by FullStory: Meet the new way to turn digital experience data into digital intelligence.
How many sessions do I actually need to watch?
How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.
The guide to understanding user frustration online
Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
What is a heatmap? How to create and analyze them
Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.
3 ways FullStory is indispensable in improving travel booking
Read how TST uses FullStory in their production process to help capture and understand when things go wrong.