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Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Customer Experience
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Customer Story

Why Gap Inc. chose FullStory’s Digital Experience Intelligence platform

By implementing FullStory, Gap Inc. is able to gain a comprehensive and granular understanding of customers’ experiences throughout the shopping process without compromising site speed.

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Customer Story

$1B beauty brand, Younique, revolutionizes 
digital product management 
with FullStory

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Customer Story

Travel + Leisure Co. increases conversions and reduces time to booking with FullStory insights

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Customer Story

Fortive powers evidence-backed
 digital testing across 40+ websites

With FullStory, Fortive is able to evaluate site usage on a granular scale, and fully understand bottlenecks users are facing.

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Customer Story

LuckyVitamin leverages FullStory to break down data silos and reduce time to resolution by 20%

FullStory offers the LuckyVitamin team much-needed qualitative context to bugs and digital experience errors via Session Replay capabilities.

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Customer Story

HBC's Saks Fifth Avenue innovates its digital shopping experience with FullStory

With FullStory's DXI platform, product owners can now diagnose and prioritize issues based on real-time shopper interactions.

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Customer Story

Jumbo Interactive saves tens 
of thousands of dollars by identifying critical bug fixes using FullStory

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Customer Story

Sendoso provides specialized support and innovates 
new features with FullStory

When a user experiences a problem, the Sendoso team can watch their session in FullStory to understand if the problem is a bug or user error.

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Customer Story

Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory

With FullStory, Shoppers' support team can diagnose errors by viewing instant session recreations—and share sessions directly with dev teams.

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