Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
2 simple tips to speed up your website or ecommerce store
Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.
3 ways web performance is critical for digital customer experience
When it comes to customer experience online, web performance is a critical for driving brand love, loyalty, and your business's bottom line.
FullStory Helps Education Company Save Over 500 Hours of QA Work
Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money.
9 amazing customer service stories to inspire you
One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.
Zenstores puts FullStory to work for support, engagement, and conversion optimization
Using FullStory for support, app usage, and marketing funnels from Zenstores.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.
What is a heatmap? How to create and analyze them
Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.
Sendoso provides specialized support and innovates new features with FullStory
When a user experiences a problem, the Sendoso team can watch their session in FullStory to understand if the problem is a bug or user error.
Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory
With FullStory, Shoppers' support team can diagnose errors by viewing instant session recreations—and share sessions directly with dev teams.