Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Customer Experience
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Data in the FullStory platform, including rage click and subscribers.
Deep Dive

What is quantitative data? How to collect, understand, and analyze it

A comprehensive guide to quantitative data, how it differs from qualitative data, and why it's a valuable tool for solving problems.

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Blog Post

How DailyPay uses FullStory’s intelligence, integrations, and insights for better CX

Find out how 9 DailyPay teams are using DXI to transform their customer insights and feedback loops.

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Blog Post

How Endeavour Group uses FullStory to amplify the omnichannel customer experience

A Q&A with CX Product Manager at Australia’s Endeavour Group on using FullStory to map the omnichannel customer experience.

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Video

Finding the CX happiness factor with Endeavour Group

Learn about Endeavour Group's mission to create stellar customer experiences with DXI.

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Video

Why Digital Experience Intelligence works for retail teams

How leading online retailers use DXI to continuously optimize the digital customer experience.

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Blog Post

Qualitative vs. quantitative data: what's the difference?

Qualitative and quantitative data differ on what they emphasize—qualitative focuses on meaning, and quantitative emphasizes statistical analysis.

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Blog Post

Ready, set, go: How to holiday-proof your digital experience strategy

Use this guide to ensure your ecommerce strategy is ready for an unprecedented holiday shopping season.

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Blog Post

12 trends for better digital customer experience in 2021

Here are the top 12 digital customer experience trends that digital professionals need to be aware of for 2021.

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Blog Post

Elevate your digital customer support experience with the Modern Support Stack

Best-in-class solutions across eight technology categories make up the Modern Customer Support Stack.

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