Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Customer Experience
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Blog Post

Increasing digital experience maturity: a guide for SaaS companies

In this post, we outline tactics SaaS companies can use to create a digital experience that can give them an edge over the competition.

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Blog Post

Finance and insurance: 9 proven tips to build better digital experiences

Even for must-do tasks like managing finances and insurance online, customers will walk away from a poor digital experience.

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Customer Story

How North America’s largest hop supplier, Yakima Chief Hops, increases its digital experience maturity

A Q&A with Yakima Chief Hops about their rapid growth, ongoing digital transformation, and approach to the ATOM digital experience maturity model.

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FullStory Culture Blog

Leading the Sales Development team at FullStory

We sat down for a quick Q&A with FullStory's Sales Development Representative team managers, Odi Bosah and Paloma Warden.

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Blog Post

12 trends for better digital customer experience in 2021

Here are the top 12 digital customer experience trends that digital professionals need to be aware of for 2021.

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Blog Post

How to master experience management in a digital world

What is experience management, why is it vital in our digital world, and what can you do today to start closing experience gaps at your company?

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Blog Post

FullStory delivers 411% ROI to an enterprise retailer according to a new Total Economic Impact study

How an enterprise retailer that deploys FullStory's digital experience analytics platform saw ROI of 411% and payback in under three months.

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Blog Post

Elevate your digital customer support experience with the Modern Support Stack

Best-in-class solutions across eight technology categories make up the Modern Customer Support Stack.

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FullStory Engineering Blog

How our product team uses FullStory on FullStory to remove friction and optimize the user login flow

We explore how we used FullStory to discover (and fix!) issues in our user login flow, to create a more seamless first touchpoint for our users.

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