Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Customer Experience
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Customer Story

Fortive powers evidence-backed
 digital testing across 40+ websites

With FullStory, Fortive is able to evaluate site usage on a granular scale, and fully understand bottlenecks users are facing.

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Customer Story

Sendoso provides specialized support and innovates 
new features with FullStory

When a user experiences a problem, the Sendoso team can watch their session in FullStory to understand if the problem is a bug or user error.

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Customer Story

LuckyVitamin leverages FullStory to break down data silos and reduce time to resolution by 20%

FullStory offers the LuckyVitamin team much-needed qualitative context to bugs and digital experience errors via Session Replay capabilities.

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Customer Story

Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory

With FullStory, Shoppers' support team can diagnose errors by viewing instant session recreations—and share sessions directly with dev teams.

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Customer Story

Jumbo Interactive saves tens 
of thousands of dollars by identifying critical bug fixes using FullStory

See how Jumbo Interactive identifies and resolves revenue-impacting bugs with Digital Experience Intelligence.

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Blog Post

Quantitative data examples to help you understand how to take action

Quantitative data is used for calculations or obtaining numerical results. Learn about the different types of quantitative data uses cases and more.

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Blog Post

Categorical vs. quantitative data: The difference plus why they’re so valuable

Categorical & quantitative variables both provide vital info about a data set. But each is important for different reasons and has its own pros/cons.

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Blog Post

Best practices for enhancing digital experience with analytics | Qualtrics

Learn best practices for using digital analytics to design exceptional customer experiences in this guide.

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Blog Post

Striking a balance between product management and customer advocacy

Advocating for your customers' needs has its limits. How can Digital Experience Intelligence help product teams triage needs? Read more to find out.

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