Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.
Jane looks to FullStory to fashion a seamless online experience
How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."
2 simple tips to speed up your website or ecommerce store
Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.
3 ways web performance is critical for digital customer experience
When it comes to customer experience online, web performance is a critical for driving brand love, loyalty, and your business's bottom line.
FullStory Helps Education Company Save Over 500 Hours of QA Work
Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money.
9 amazing customer service stories to inspire you
One of the best drivers of customer experience is word-of-mouth. That's why when companies go above and beyond, customers notice.
Zenstores puts FullStory to work for support, engagement, and conversion optimization
Using FullStory for support, app usage, and marketing funnels from Zenstores.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.
The definitive guide to session replay
Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?