Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Product Management
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Blog Post

The Good and Bad of Product Friction

Learn how to identify product friction, solve for different types, and why it's not always a bad thing.

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Blog Post

2 simple tips to speed up your website or ecommerce store

Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.

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Blog Post

How FullStory Drives Conversions for Car Insurance Company

Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.

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Blog Post

How FullStory helps TravelPerk give first-class customer service

Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.

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Blog Post

How Wistia’s growth team uses FullStory to run experiments

How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.

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Blog Post

Can you strike a balance between customer advocacy and product management?

Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.

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Blog Post

How thredUP increases engineer productivity through session capture and error tracking

ThredUP, a growing online thrift store, uses a combination of Rollbar and FullStory to solve A/B Testing mysteries, and do UI/UX research.

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Blog Post

How to convince your product manager that a bug needs fixing

Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact  and data.

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