Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
The Good and Bad of Product Friction
Learn how to identify product friction, solve for different types, and why it's not always a bad thing.
2 simple tips to speed up your website or ecommerce store
Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.
How FullStory Drives Conversions for Car Insurance Company
Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.
How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
How Wistia’s growth team uses FullStory to run experiments
How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.
Can you strike a balance between customer advocacy and product management?
Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.
How thredUP increases engineer productivity through session capture and error tracking
ThredUP, a growing online thrift store, uses a combination of Rollbar and FullStory to solve A/B Testing mysteries, and do UI/UX research.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.