Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Product Management
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Blog Post

Clay Christensen's Jobs to Be Done framework: How to build better products

What is the Jobs to Be Done framework? Learn how Clayton Christensen's JTBD theory helps develop better products.

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Video

Watch | How to build an empathy-based, data-backed customer journey map

Jennifer Pyron from brand performance agency Mighty & True on building a customer journey map.

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Blog Post

The qualitative + quantitative digital experience flywheel

Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.

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Video

Watch | Measuring your mobile experience

Are your mobile analytics giving you the full story about your customer’s app experience?

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Video

Watch | How to build better products by focusing on the why

FullStory’s Head of Product shares how to define, design, develop, test, and launch products.

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Blog Post

Learn from power users and power-up your product

Find your power users in FullStory and learn how they get value from your product so you can improve it for all your users.

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Blog Post

How many sessions do I actually need to watch?

How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.

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Blog Post

The Good and Bad of Product Friction

Learn how to identify product friction, solve for different types, and why it's not always a bad thing.

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Blog Post

2 simple tips to speed up your website or ecommerce store

Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.

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