Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
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How FullStory helps TravelPerk give first-class customer service
Solving UX problems, going live with customer support, and finding the bugs that hurt Net Promoter Scores.
How Wistia’s growth team uses FullStory to run experiments
How Fullstory can help after you launch, to keep developing — with real, live feedback from actual customers.
Can you strike a balance between customer advocacy and product management?
Take a deeper look at the importance of customer advocacy and ways to think about striking a balance across different teams.
How thredUP increases engineer productivity through session capture and error tracking
ThredUP, a growing online thrift store, uses a combination of Rollbar and FullStory to solve A/B Testing mysteries, and do UI/UX research.
How to convince your product manager that a bug needs fixing
Customer support is at the front lines of bug identification, but going from front line knowledge to fixing bugs takes a blend of tact and data.