Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

Product Management
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Deep Dive

The definitive guide to session replay

Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?

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Blog Post

7 key product management metrics and KPIs (and how to improve them)

For SaaS product managers, defining and tracking key metrics is critical to guiding and adapting product development.

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Blog Post

Finance and insurance: 9 proven tips to build better digital experiences

Even for must-do tasks like managing finances and insurance online, customers will walk away from a poor digital experience.

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Video

Mapping a Path to Digital Experience Maturity: Outcomes

The digital experience outcomes that mature organizations are focusing on.

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Blog Post

Building your ideal digital experience tech stack: Lessons from Jumbo Interactive's product lead

Follow these 3 steps to lay a technology foundation for digital experience success, starting with Segment and FullStory.

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Video

Watch | How to build an empathy-based, data-backed customer journey map

Jennifer Pyron from brand performance agency Mighty & True on building a customer journey map.

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Blog Post

The qualitative + quantitative digital experience flywheel

Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.

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Video

Watch | Measuring your mobile experience

Are your mobile analytics giving you the full story about your customer’s app experience?

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Video

Watch | How to build better products by focusing on the why

FullStory’s Head of Product shares how to define, design, develop, test, and launch products.

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