Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Why you should optimize customer support for queue-based performance
Optimize your customer support organization and create happier support professionals, more loyal customers, and a better quality product.
2 simple tips to speed up your website or ecommerce store
Performance affects bounce rates, cart values, SEO, and most importantly, Customer Experience. Improve performance with these 2 simple tips.
3 ways web performance is critical for digital customer experience
When it comes to customer experience online, web performance is a critical for driving brand love, loyalty, and your business's bottom line.
Record and Playback vs. Session Replay—what's the difference?
Record and Playback and Session Replay sound similar but differ greatly. It's important to understand their uses, plus the benefits and trade-offs.
Lessons from Google: How code reviews build company culture
What are code reviews, and why are they such an important part of FullStory's culture? Learn how code reviews benefit employees and customers alike.
Lessons from Google: How code reviews build company culture
What are code reviews, and why are they important to FullStory's culture? Learn how this tradition benefits employees and customers alike.
The 7 causes of bad user experiences
What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX.
FullStory Helps Education Company Save Over 500 Hours of QA Work
Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money.
How FullStory Drives Conversions for Car Insurance Company
Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely.