Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

The 4 potential problems with heatmap tools
Heatmaps visualize aggregate user behaviors (clicks, mouse movements) on a website/app using color. Learn how heat map tools work—and how they don't.

Thomas makes moves mid-crisis to connect critical industrial suppliers to buyers using FullStory + Optimizely
How this marketplace for industrial buyers and suppliers adjusted their digital experience quickly to meet needs during the COVID crisis.
Clay Christensen's Jobs to Be Done framework: How to build better products
What is the Jobs to Be Done framework? Learn how Clayton Christensen's JTBD theory helps develop better products.

Private by default: The hard way, but the right way to understand mobile experiences
FullStory privacy controls for mobile app analytics now allow you to avoid collecting sensitive data and only get data you need.
Watch | How to build an empathy-based, data-backed customer journey map
Jennifer Pyron from brand performance agency Mighty & True on building a customer journey map.
The qualitative + quantitative digital experience flywheel
Here's how you can quantitatively analyze your qualitative digital experience data to unlock an entirely new workflow.
Watch | 5 habits of successful product-led companies
Tips from leaders at FullStory and Pendo
How to optimize e-commerce conversions with Pandas, Plotly, and FullStory data
In this pathing analysis example, we'll show you how to create visualizations of how users travel through your site or mobile app using FullStory.

Here’s how to create effective in-app engagements you can TRUSt
In-app engagements can help users get more value out of your product. To make them effective, use the right technology and framework.