Resources
Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts
Here’s how to create effective in-app engagements you can TRUSt
In-app engagements can help users get more value out of your product. To make them effective, use the right technology and framework.
Treat UX problems like the bugs they are
Whether you run a SaaS app or manage a critical part of an ecommerce site, you can follow these 6 steps to solve UX bugs.
How many sessions do I actually need to watch?
How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.
Jane looks to FullStory to fashion a seamless online experience
How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."
The guide to understanding user frustration online
Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.
Heatmaps for engagement on FullStory: Visualize user clicks online
FullStory now has Engagement Heatmaps: These colorful visualizations show you how aggregate users are interacting with your site or app.
Wherefore art thou, usability testing?
User testers for hire lack the intrinsic motivations of real, actual users. What if there was a better way?
The 7 causes of bad user experiences
What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX.
Shopify improves their help center with Session Replay
Help centers are scary—users need answers that solve their problems quickly. Shopify improves the user experience by using FullStory and Optimizely.