Resources

Tips, tutorials, guides, and product insights from FullStory’s Digital Experience Intelligence experts

UX
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Blog Post

Here’s how to create effective in-app engagements you can TRUSt

In-app engagements can help users get more value out of your product. To make them effective, use the right technology and framework.

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Blog Post

Treat UX problems like the bugs they are

Whether you run a SaaS app or manage a critical part of an ecommerce site, you can follow these 6 steps to solve UX bugs.

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Blog Post

How many sessions do I actually need to watch?

How many sessions do you really need to watch? Whether you've recorded 100s of sessions—or millions—this will focus your efforts and save you time.

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Blog Post

Jane looks to FullStory to fashion a seamless online experience

How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."

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Guide

The guide to understanding user frustration online

Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.

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Blog Post

Heatmaps for engagement on FullStory: Visualize user clicks online

FullStory now has Engagement Heatmaps: These colorful visualizations show you how aggregate users are interacting with your site or app.

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Blog Post

Wherefore art thou, usability testing?

User testers for hire lack the intrinsic motivations of real, actual users. What if there was a better way?

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Blog Post

The 7 causes of bad user experiences

What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX.

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Blog Post

Shopify improves their help center with Session Replay

Help centers are scary—users need answers that solve their problems quickly. Shopify improves the user experience by using FullStory and Optimizely.

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