Stronger digital experiences start with better intelligence
FullStory approaches digital experience differently. We log and index all events, sessions, and client-side data, giving you a clear picture of how users interact with your website and mobile app.
Trusted by thousands of product, UX, and engineering teams
Why teams choose FullStory
Our suite of tools help product management, design, and engineering teams diagnose issues that impact critical workflows and conversions.
FullStory is fundamentally different by design. With retroactive, automatic instrumentation of all (not just sampled) DX data, teams realize rapid time-to-value. Plus, FullStory’s interface is easy to use, no matter your role.
Industry-leading privacy capabilities
FullStory is private by default, with no engineering support required. Mask or exclude private elements, and they’ll never be captured. When sensitive information isn’t logged, it’s never at risk.
Unequalled mobile capabilities
FullStory captures the structure of native mobile apps by integrating with the platform toolkit—without impacting privacy, logged session clarity, and user bandwidth.
Trusted, reliable partner
FullStory has grown organically by being an incredible digital experience platform—not by acquiring other companies.
That means less organizational chaos and a straightforward roadmap that creates a more seamless experience for our customers. And for users, that means no technology surprises or tacked-together tools.
"FullStory's platform generates anonymous and amazingly useful product experience monitoring at a scale that is frankly mind blowing. If you want to know how your users are using your site or app, talk to them."
"With FullStory, we are able to walk stakeholders through the actual pain points shoppers are facing. We can demonstrate how we've quickly resolved an issue—or how we plan to improve the digital experience to add more value for our shoppers."
Easily reproduce and triage bugs
Don’t sink time into tracing where bugs occur. Easy-to-use session replay and shareable notes let you highlight areas of friction within moments and get teams back to work.
Fix problems before users report them
Proactively locate and address speed issues and pain points with daily alerts. Intuitive functionality and retroactive data makes analysis easier—and more detailed—than ever.
Roll out features with confidence
Experimenting or updating your product? Teams across your business can follow its effectiveness in the wild and see it the way your users do.
Integrate all your favorite apps and services
With a growing catalog of integrations, FullStory makes your favorite apps smarter—no matter what team you’re on. Sync data across apps with just a few clicks.
Learn how FullStory helped one SaaS team shorten time to resolution and improve user experience
CINC easily finds and fixes mobile issues and gains context for complex support issues with FullStory.Read CINC's story