Connect your digital experience and XM insights.
Pinpoint the right remedy for any issue by understanding what happens before, during, and after users leave feedback.
The Digital Experience Intelligence platform trusted by thousands of teams.
Why teams love using FullStory
- 01
Session Replay Quickly jump into a session replay to collect additional data whenever a user leaves negative feedback.
- 02
Heatmaps Pinpoint which areas of your pages are hot, cold, or lukewarm, and see what needs to be done to increase engagement.
- 03
Top Opportunities Narrow in on the most pressing opportunities for improving user experience, each supported by relevant user sessions.
- 04
User Trends See how user counts in your saved searches change over time, and compare trend lines against previous periods.
Use qualitative and quantitative data to understand user churn
Identify users that are highly likely to churn within Qualtrics and leverage FullStory to visualize the possible causes.
Integrate dozens of your favorite apps or services
With an open API and an ever-growing catalog of integrations, FullStory makes your favorite apps smarter and your most critical workflows snappier. Choose a pre-built solution to support your business’s digital transformation or create the integration that perfectly suits your needs.
Identify issues impacting conversions rates
Analyze your user journeys step-by-step with FullStory Conversions. Get a comprehensive look at when, where, and why your customers take an unexpected turn.
Prioritize fixes by greatest impact
FullStory identifies and ranks the Signals that correlate most strongly with funnel fallout—and your company’s bottom line—allowing your team to choose which issues to remediate right away.
Monitor user flow with confidence
Receive alerts when conversion rate dips, new users peak, or when other critical events occur.
"Conversions immediately helped us pinpoint friction in our funnel. With FullStory, we were able to easily identify improvement opportunities, validate our findings with Session Replay, and update it quickly."
The user frustration metrics in FullStory help us zoom in on issues that we weren’t even aware of. When you look at a website every day, it’s easy to become desensitized to the barriers that can exist for first-time visitors and potential customers. With FullStory, we can quickly figure out why users are behaving in certain ways and uncover issues and growth opportunities that weren’t even on our radar.”
Thomas powers better user experiences with integrated technologies.
The team at Thomas relies on FullStory to resolve internal debates and help them prioritize their most important UX issues. These improvements led to a 94% increase in overall conversions.
Ready to learn more about FullStory?
Request a personalized demo of the FullStory platform, and a FullStory expert will be in touch within one business day.