More than the sum of its clicks, FullStory replays your customer's journey – like a DVR for your website – so you can search, see, and understand your user experience.
What is session replay?FullStory helps you focus on what’s important. Search based on any combination of attributes and events, or jump right in with one of our pre-built segments.
Replay removes the guesswork from reproducing bugs by providing a detailed console log of JavaScript errors with every session recording. Press play for real-time QA, debugging, and issue tracking to give your developers back their time.
Solve Bugs FasterOnce we discovered the bug we were able to move quickly and fix it. We might have been pulling our hair out for weeks had we not thought to use FullStory.
Vague questions. Head-scratching requests. Sound familiar? With FullStory, replay your customers’ sessions and see their struggles instantly with every ticket filed. Your support agents can provide higher-quality answers in fewer touches, all without ever having to ask for a screenshot again.
Provide the Best SupportBefore, we had no idea how long it might take to locate an issue. Now, we know it will only take as long as the customer’s session took.
With conversion rate optimization, every visit counts. Replay turns underperforming landing pages, abandoned carts, and bounce rates into learning opportunities.
Optimize ConversionsBecause we can watch their behavior in our software, we’re able to identify even small things we can change — and those small changes are what set us apart.
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