See what your users see.

FullStory lets your company easily record, replay, search, and analyze each user's actual experience with your website. Think of it as your team's super-searchable DVR for all customer interactions.

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insightful product management

Product managers deeply understand user engagement and see which features are working.

proactive customer support

Support agents immediately understand and respond to customer questions by seeing problems visually.

empathy-powered design

UX designers gain a visceral sense of how users experience their design while avoiding the Hawthorne effect of formal usability studies.

what logs should have always given you

Web developers see bugs as they happened in the wild, with play/pause/rewind access to the full DOM across time and even the JavaScript console.

High-fidelity Session Playback

Your customer experience. A click away.

Questions FullStory can answer

A precise, search-driven approach to insight

Which customers have we not seen recently? What did their last session look like?

How does our mobile shopping experience fare for our first-time customers?

What kind of paths do people take when visiting from our new ad campaign?

What kind of events surround the moment when users invite their friends?

See the features that make it all possible

It's working.

nothing makes us happier than hearing from happy customers

Bugs become apparent, and so do good experiences. It helps us empathize with our users.
Read some customer stories

Superpowers through integration

FullStory integrates with leading product and support tools.

Power up!