Food & Beverage

Serve up more seamless experiences

Elevate your online food and beverage services by optimizing the entire customer journey, from order to delivery, for a truly delightful experience.

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20%

Increase in overall customer satisfaction at Cinc

100%

Increase in conversion rate YOY at Wahi

94%

Increase in overall conversions for Thomas

Pizza Hut transforms global customer experience

With Fullstory, Pizza Hut gained deeper insights into customer interactions, facilitating cross-functional collaboration and enabling targeted strategies tailored to specific market needs.

6.5%Increase in total transactions
110Global Markets Served
6.5%Increase in total transactions
110Global Markets Served

Chipotle chips away at DX issues to improve customer satisfaction

Fullstory empowered Chipotle to identify and resolve friction points on their website and app, enabling smoother customer experiences and more streamlined operations.

71.5% of lost revenue reclaimed by fixing a single error
3,500+ global locations monitoring menu item availability
industry-slider-image-Chipolte
71.5% of lost revenue reclaimed by fixing a single error
3,500+ global locations monitoring menu item availability

Travel + Leisure Co. increases conversions and reduces time to booking

Travel + Leisure used Fullstory to proactively address booking issues, reduce checkout time, and optimize feature usage for a more delightful customer experience.

9% increase in conversion rate for key feature
18.5% decrease in time to booking
industry-slider-image-Travel-Leisure
9% increase in conversion rate for key feature
18.5% decrease in time to booking

Lowe's optimizes operational efficiency

By leveraging Fullstory’s Fullcapture, Lowe's filled critical data gaps in areas like product availability and error management, enabling real-time adjustments and saving significant operational costs.

Millionssaved through timely and cost-efficient error resolution
Millionssaved through timely and cost-efficient error resolution
Retail - Reduce cart abandonment-moo

Reduce cart abandonment

Boost AOV and retain more customers by understanding user behavior on a deeper level– and say goodbye to abandoned carts for good.

See how Moo reduced cart abandonment →


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Target user-specific discounting

Get near real-time data on checkout sessions and trigger personalized discounts. Turn user frustration into delight with timely, targeted offers when issues arise.

See how Shoppers Drug Mart offset frustration with targeted discounts →

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Improve customer journeys

Utilize product analytics and session replay to uncover friction, validate shifts in key metrics, and prioritize improvements by tracking behavior across your site.


See how Papa John’s elevated customer interactions with Fullstory →


Grow revenue

Grow revenue

Leverage Fullstory’s session replay to pinpoint and remove friction in the user journey, reduce cart abandonment, and strengthen brand trust for higher ROI.


Drive engagement

Drive engagement

Boost satisfaction and engagement with optimized site and app experiences powered by data-driven insights from Fullstory.

Build loyalty

Build loyalty

Address customer needs in real-time to foster trust and keep your customers coming back for more.

Additional resources

How Papa John’s elevates online interactions with precision data collection

Explore how Papa John’s improves customer journeys using data-driven insights from Fullstory and Google Cloud.

Read the blog

Serve up more seamless experiences

Schedule a demo to explore how Fullstory can work for your organization.

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Fullstory for Retail & Ecommerce

Uncover user behavior, resolve conversion issues, and enhance shopping experiences

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Fullstory for SaaS

Gain a clear view of user behavior and optimize every interaction to drive growth and retention.

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