We are question askers and problem solvers.
At FullStory, we’re building tech to make ‘digital’ better
FullStory is a new kind of platform, designed to help companies answer any question they might have about their digital experience.
Our Digital Experience Intelligence platform transforms digital interactions across websites and mobile apps into the actionable metrics that matter most to businesses. By proactively surfacing top opportunities for optimization, teams can better understand issues, prioritize fixes, remediate bugs, and measure the impact of changes.
With FullStory, product, engineering, and UX teams can align around their customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience their customers and users love.
“I get to work with an incredible group of design and engineering practitioners: people who not only excel at their craft, but are driven, creative, customer-centric, and have a bias for action. It's such an inspiring group.”
Head of Product Management
Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
Study what humans do and figure out how to scale it. A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil.
While these values define who we are at our core, our Operating Principles provide us with a common language around how we work, make decisions, and collaborate together:
- Go purposefully.
- Pause on principle.
- Articulate non-negotiables.
- Finish first.
- Move with urgency.
- Recover quickly.
- Win (or lose) together.
We’re committed to building a workplace where anyone can thrive
Statement of inclusion
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and for each other. And we know better is only possible when we can bring our full selves to work. At FullStory, we are focused on creating an environment where anyone can thrive and be themselves without question or fear regardless of race or color; gender or gender identity; sex or sexual orientation; religion or lack thereof; genetic information; national origin; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; or service member status.
We acknowledge that for some of our colleagues, particularly from underrepresented and marginalized groups, this has not always been the case. We know that there is so much work to do—and we know that this work is long-term. It does not end tomorrow, the next day, or the day after that. Each of us has a crucial role to play in building a more diverse, more inclusive, more equitable workplace.
We're extremely fortunate to have a few extra smart people aboard.
Kleiner Perkins is a venture capital firm with over 40 years of experience helping entrepreneurs deliver world changing ideas to market.
GV, formerly Google Ventures, is the venture capital investment arm of Google Inc. and provides seed, venture, and growth stage funding to technology companies.
Stripes is a leading growth equity firm that brings a unique, entrepreneurial approach to investing in high-growth Software and Consumer businesses around the world.
Salesforce Ventures—Salesforce’s strategic investment arm—is dedicated to creating the world’s largest ecosystem of enterprise cloud technology.
Dell Technologies Capital
Dell Technologies Capital is the investment arm for Dell Technologies. They focus on early-stage investments with passionate founders.
Glynn Capital focuses on investments in leading technology growth companies. They seek to be long-term investors in companies with long-term growth potential.
Permira is a global investment firm that backs successful businesses with growth ambitions. Their funds have an extensive track record in tech investing.