We are question askers and problem solvers.

FullStory is equipping organizations with the information needed to perfect digital experiences—so that it’s ultimately easier for everyone to get things done online.

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Our Watchwords

FullStory’s watchwords emphasize what’s meaningful for us as individuals and as a company. These principles help us bring excellence and humanity to everything we do, from interacting with colleagues and explaining the nuances of our products to seeking new business.

Empathy

Empathy

Considering other perspectives and leading with compassion allows us to connect more deeply with our colleagues and customers, and bring our authentic selves to work.

Clarity

Clarity

Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail—especially to someone else—you know how to solve it.

Bionics

Bionics

We are constantly on the lookout for ways to add efficiency—working smarter, not harder. But never at the expense of losing the human touch.

Trust

Trust

People from our employees to our customers and their users trust us with what’s most valuable to them: their data, reputation, and livelihoods. We’re committed to doing what’s right to protect their interests, always.

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Operating Principles

Our operating principles provide us with a common language to turn what we stand for into the ways we work, make decisions, and collaborate together.

  • Go purposefully.Go purposefully.
  • Move with urgency.Move with urgency.
  • Pause on principle.Pause on principle.
  • Recover quickly.Recover quickly.
  • Articulate non-negotiables.Articulate non-negotiables.
  • Win (or lose) together.Win (or lose) together.
  • Finish first.Finish first.

Leadership

We don’t believe leadership is limited to those with a certain title. We look to contributors at all levels to be masters of their craft and to inspire excellence every day.

Here are (just some of) the thought leaders who keep us on the path to Digital Experience Intelligence greatness.

Investors

We're incredibly fortunate to have the support of the innovative, forward-thinking teams at these organizations.

Permira

Permira

Permira is a global investment firm that backs successful businesses with growth ambitions. Their funds have an extensive track record in tech investing.

Glynn Capital

Glynn Capital

Glynn Capital focuses on investments in leading technology growth companies. They seek to be long-term investors in companies with long-term growth potential.

Salesforce Ventures

Salesforce Ventures

Salesforce Ventures—Salesforce’s strategic investment arm—is dedicated to creating the world’s largest ecosystem of enterprise cloud technology.

GV

GV

GV, formerly Google Ventures, is the venture capital investment arm of Google Inc. and provides seed, venture, and growth stage funding to technology companies.

Dell Technologies Capital

Dell Technologies Capital

Dell Technologies Capital is the investment arm for Dell Technologies. They focus on early-stage investments with passionate founders.

Stripes

Stripes

Stripes is a leading growth equity firm that brings a unique, entrepreneurial approach to investing in high-growth Software and Consumer businesses around the world.

Kleiner Perkins

Kleiner Perkins

Kleiner Perkins is a venture capital firm with over 40 years of experience helping entrepreneurs deliver world changing ideas to market.

We’re committed to building a workplace where anyone can thrive

Statement of inclusion

FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and for each other. And we know better is only possible when we can bring our full selves to work. At FullStory, we are focused on creating an environment where anyone can thrive and be themselves without question or fear regardless of race or color; gender or gender identity; sex or sexual orientation; religion or lack thereof; genetic information; national origin; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; or service member status.

We acknowledge that for some of our colleagues, particularly from underrepresented and marginalized groups, this has not always been the case. We know that there is so much work to do—and we know that this work is long-term. It does not end tomorrow, the next day, or the day after that. Each of us has a crucial role to play in building a more diverse, more inclusive, more equitable workplace.

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