We are question askers and problem solvers.
FullStory is equipping organizations with the information needed to perfect digital experiences—so that it’s ultimately easier for everyone to get things done online.
FullStory’s watchwords emphasize what’s meaningful for us as individuals and as a company. These principles help us bring excellence and humanity to everything we do, from interacting with colleagues and explaining the nuances of our products to seeking new business.
Considering other perspectives and leading with compassion allows us to connect more deeply with our colleagues and customers, and bring our authentic selves to work.
Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail—especially to someone else—you know how to solve it.
We are constantly on the lookout for ways to add efficiency—working smarter, not harder. But never at the expense of losing the human touch.
People from our employees to our customers and their users trust us with what’s most valuable to them: their data, reputation, and livelihoods. We’re committed to doing what’s right to protect their interests, always.
Our operating principles provide us with a common language to turn what we stand for into the ways we work, make decisions, and collaborate together.
- Go purposefully.
- Move with urgency.
- Pause on principle.
- Recover quickly.
- Articulate non-negotiables.
- Win (or lose) together.
- Finish first.
We don’t believe leadership is limited to those with a certain title. We look to contributors at all levels to be masters of their craft and to inspire excellence every day.
Here are (just some of) the thought leaders who keep us on the path to Digital Experience Intelligence greatness.
Director of Internal Communications
Vice President, Engineering
Senior Vice President, Product
Senior Product Manager
Vice President, EMEA Sales
Associate General Counsel, Privacy & Product
Chief Revenue Officer
Head of Application Engineering
Senior Vice President, Customer Experience
Chief Technology Officer
Head of APAC Sales
Senior Vice President, Alliances and Partnerships
Head of Commercial Sales
Chief People Officer
Head of Sales in Germany, Austria and Switzerland
Chief Financial Officer
CEO and Co-founder
We're incredibly fortunate to have the support of the innovative, forward-thinking teams at these organizations.
Permira is a global investment firm that backs successful businesses with growth ambitions. Their funds have an extensive track record in tech investing.
Glynn Capital focuses on investments in leading technology growth companies. They seek to be long-term investors in companies with long-term growth potential.
Salesforce Ventures—Salesforce’s strategic investment arm—is dedicated to creating the world’s largest ecosystem of enterprise cloud technology.
GV, formerly Google Ventures, is the venture capital investment arm of Google Inc. and provides seed, venture, and growth stage funding to technology companies.
Dell Technologies Capital
Dell Technologies Capital is the investment arm for Dell Technologies. They focus on early-stage investments with passionate founders.
Stripes is a leading growth equity firm that brings a unique, entrepreneurial approach to investing in high-growth Software and Consumer businesses around the world.
Kleiner Perkins is a venture capital firm with over 40 years of experience helping entrepreneurs deliver world changing ideas to market.
We’re committed to building a workplace where anyone can thrive
Statement of inclusion
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and for each other. And we know better is only possible when we can bring our full selves to work. At FullStory, we are focused on creating an environment where anyone can thrive and be themselves without question or fear regardless of race or color; gender or gender identity; sex or sexual orientation; religion or lack thereof; genetic information; national origin; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; or service member status.
We acknowledge that for some of our colleagues, particularly from underrepresented and marginalized groups, this has not always been the case. We know that there is so much work to do—and we know that this work is long-term. It does not end tomorrow, the next day, or the day after that. Each of us has a crucial role to play in building a more diverse, more inclusive, more equitable workplace.