Unlock the full power of behavioral data for your business
Gain a clear view of user behavior and optimize every interaction to drive growth and retention.
Finicity enhances sensitive data management
Finicity improved its fraud detection, data collection, and customer experience by using Fullstory's Private by Default setting to securely manage sensitive data and verify insights.
Wahi doubled conversions with improved user journeys
Wahi vastly improved their conversions by using Fullstory to analyze user behavior, fixing friction points and resolving bugs more efficiently than ever before.
Sendoso provides specialized support and innovative new features
Sendoso enhanced both customer support and product development by using Fullstory to understand user behavior and improve responsiveness to customer needs.
Endeavour Group decreases rage clicks and abandoned carts
Endeavour Group used Fullstory to enhance customer experience by identifying friction points and optimizing digital interactions, leading to smoother journeys and more effective team collaboration.
Reduce friction in sign-up and onboarding
Find and fix the small breaks that stop users from signing up or completing onboarding. Watch real sessions to see where customers struggle and why they abandon, then use metrics and alerts to keep conversion on track.
Personalize chatbot responses
Identify user friction points in real-time to deploy contextually aware chatbots that resolve issues quickly, improve customer satisfaction, and reduce operational costs by decreasing call center volume and customer churn.
Resolve customer issues instantly
Give support agents full context with session replay linked directly to tickets. Solve issues faster, reduce escalation burden on engineering, and keep customers satisfied.
Grow revenue
Leverage Fullstory’s session replay to pinpoint and remove friction in the user journey, reduce cart abandonment, and strengthen brand trust for higher ROI.
Drive engagement
Boost satisfaction and engagement with optimized site and app experiences powered by data-driven insights from Fullstory.
Build loyalty
Address customer needs in real-time to foster trust and keep your customers coming back for more.
“Fullstory was a no-brainer”
“...Fullstory was a no-brainer—it allowed us to see exactly where our users were struggling and, more importantly, why.” We knew the limitations of other platforms when it came to understanding the nuances of user behavior…
“Fullstory makes decision-making easier”
"Solving mobile issues can be extremely difficult. With other analytics platforms, we could only get a fraction of the story—but Fullstory makes decision-making easier…
Additional resources
The world’s only 100% digital supply chain champions reliability and consistency for supply chain customers.
Learn how this software development company prioritizes privacy, resolves bugs, and decreases time-to-value.
See how this digital automotive marketplace was able to validate functionality and make a case for improvement.
Use this interactive Maturity Matrix to find out where your org stands with behavioral data and AI maturity, then get personalized insights and resources.
A field guide and workbook to help leaders prioritize and plan how to address the biggest challenges
Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.
Fullstory for Retail & Ecommerce
