Resources

Day One with FullStory: The script, teams, privacy, search — an overview.
Setting up for success: A checklist to get you started.
Searchies: a.k.a. Intelligent Data Visualizations or the card-like, search sensitive charts and graphs in FullStory.
Protecting user privacy by excluding elements: User privacy is important. Learn how to protect it.
Game Film: Get your whole team watching FullStory.

Getting started with search in FullStory: Discover the power of FullStory search.
5 FullStory searches you should be using: New user behavior, bounce rates, form abandonment, failed searches, and web/app errors.
Building a search with Inspect Mode: Identify elements and create behavior-based searches on-the-fly.

Page Insights overview: See aggregated click insights on pages and app-states.
Using Click Maps to analyze user interactions: How to run analysis on user interactions against specific elements on a page.
Using Inspect Mode to drive FullStory search (KB): Toggle from Click Maps to Inspect Mode to grab the elements you need to build a search.
Understanding the challenges with web heatmaps: Do web heatmap tools actually work for understanding dynamic web pages and apps?

Name customers with FS.identify: How to setup FullStory to uniquely identify users.
Integrations with FullStory: FullStory can be integrated with many tools including Slack, Trello, Intercom, Google Analytics, JIRA, HelpScout, and more.
Exporting user lists from any search result or segment: Once you’ve segmented users with search, how to export the data from FullStory.
The FullStory API (Also: Javascript REST): How to get the data you need out of FullStory.
Sharing sessions with guests: How to safely share FullStory sessions using guest seats.

Rage Clicks: Discover sessions in which users furiously click or tap elements.
Dead Clicks and Error Clicks: Find sessions with clicks that go nowhere or create errors.
Find users who abandon forms: Pull sessions in which users start but do not complete forms.
The Customer Frustration Cookbook: A set of “recipes” to find sessions with high frustration.

Welcome to the FullStory Resources page. Below you’ll find links to helpful articles, guides, knowledge base how-tos, and more.