Understand the user experience behind every data point
Session Replay lets you see exactly what individual users see and do. Feel their pain so you can cure it, fast.
The most honest user feedback you’ll ever get
Gain empathy at scale
See the full scope and impact of a user experience problem—how many users are affected, and when and where issues are occurring.
Prove (or disprove) your hunches
Captured sessions instantly become data points you can trust and answers you can act on.
Make changes at the first sign of trouble
See the “why” behind every “what” so you can best understand where and how to resolve friction.
Understand the issues that impact key metrics
Drive adoption, engagement, growth, and retention by homing in on the digital experience issues that matter the most to your team.
Real users weigh in on FullStory’s Session Replay
“I love the ability FullStory Session Replay provides to truly understand where users experience issues in order to optimize experiences with qualitative and quantitative data.”Validated G2 reviewer
Back every decision with real customer data
Complete data for a complete understanding
Easy implementation and intuitive UI empowers your whole team to jump in right away. Tagless autocapture means you never have to worry about data points slipping through the cracks.
High-fi replay with zero site speed impact
See everything recreated in crystal-clear detail—without any lag or impact on site performance.
Customize your privacy settings
Capture what you need, and mask what you don’t. Whether for a desktop or mobile experience, choose the privacy level that’s right for your organization, industry, and (of course) your users.
Go beyond product analytics
Data tells you there’s a problem. Session Replay shows you how to fix it. Don’t settle for just the metrics—see the behaviors behind them.
Sendoso saves 104 hours a year for their support team
FullStory lets us look at user behavior both individually and holistically across all of our users. We can also use FullStory to easily see when something like a simple UX issue is causing a lot of confusion, which is a gold mine of information for taking our user experience to the next level.”
Kelly Hoover Senior Product Manager, Sendoso